We want to make sure you're happy with your product. That is why we offer a 30 day exchange/return policy from the time we ship out your order.
To be eligible for a return or an exchange, your item must be unused and in the same condition that you received it.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If your item was received damaged you will not be responsible for return shipping costs. Use the contact us page to replace an item that is damaged/defective.
Please send your product to the address below. RETURN ADDRESS:
Ably Apparel Returns
3101 Granville St
Vancouver, BC V6H 1S5
Include a copy of your order and what size that you would like to exchange it for or if you would like a refund.
We'll process your request as soon as we receive your return. If we are out of stock on an exchange we will notify you and ship out the replacement as soon as new goods arrive.